FAQ

Tech Questions

Currently, we're only supporting Shopware 5 and 6, Magento, and Shopify. However, our roadmap includes Spryker, Sylius, and generic logging (ELK, monolog, etc) for anomaly detection. If you want support for something other than Shopware, then please join the waiting list and wait for us to announce support for other systems.

Currently, we're only supporting Shopware 5 and 6, Magento, and Shopify. However, our roadmap includes Spryker, Sylius, and generic logging (ELK, monolog, etc) for anomaly detection. If you want support for something other than Shopware, then please join the waiting list and wait for us to announce support for other systems.

Currently, we're only supporting Shopware 5 and 6, Magento, and Shopify. However, our roadmap includes Spryker, Sylius, and generic logging (ELK, monolog, etc) for anomaly detection. If you want support for something other than Shopware, then please join the waiting list and wait for us to announce support for other systems.

Yes! (Feels odd to need to click to see a single word, eh?)

Yes! (Feels odd to need to click to see a single word, eh?)

Yes! (Feels odd to need to click to see a single word, eh?)

Yes! (Feels odd to need to click to see a single word, eh?)

Yes! (Feels odd to need to click to see a single word, eh?)

General Questions

We'll be using machine learning and our internal algorithms which will learn your system and how it operates and what your traffic patterns are like. And we'll import the order stats history and detected performance outliers from that.

We'll be using machine learning and our internal algorithms which will learn your system and how it operates and what your traffic patterns are like. For order information, we'll import the order stats history and detected performance outliers from that.

First, you'll be on a 30-day trial upon signing up. If even after that and you've paid for the service and you don't like it, we'll just give you your money for that month back. No hassle, no issues.

We'll store all customer data within the EU with no data transfer outside of the EU and won't be sharing it with anyone. When importing the order information, we'll only be importing time-based stats and not specific data relating to your customers. For more information, please check out our privacy policy.